Support
Welcome to our support section. We aim to provide as much detail as possible on our products and services, but often questions can arise. If you can't find what you're after on the pages listed below, contact us using the button below and we will try to deal with your query promptly.
Need product information?
If you have any requirements for product information, operating manuals, specifications, data sheets etc, these can all be accessed via the product page on the website. If the item is obsolete or superceded, simply perform a search for the model number, if any downloads are available, they will be listed in the results.
Failing that, contact us directly through the enquiry form and we will do our best to source the information for you from our suppliers. There are some types of product documents we do not make available on our website such as approvals and RoHS compliance certificates.
Need to make a claim for warranty?
Our full warranty procedure is available on our Warranty page.
Need help with our site operation or have other questions?
Refer to our FAQs page where you can get answers on account operation, ordering, terms and conditions.
Looking for help with electronics data and formulae?
Our helpful Technical Data page provides plenty of helpful information for those interested in learning about electronics. Much of this information is also available in printed copies from our stores.
Still can't find what you need?
Should you not find what you need within these sections, please contact us via the link below.